Lesson 11: Wrap Up

My first experience with self guided technology learning, or 23 Things, expanded my knowledge and increased the number of resources I now utilize for my job. This time around I was already familiar with most of these "cosas" and therefore it was not as eye opening as before.  I did appreciate the Snipping Tool Challenge. I have been enjoying looking at others posts and found some common ground on most topics.

I understand this is developed for all learners and all levels. With that said, the blog format is a little outdated for me but might be good for a newbie or someone unfamiliar with blogs.  I believe the lessons were a little text heavy when links and images could do the job as well.

I would suggest more information on shortcuts or tips that make the user experience easier for any computer user. For example, does everyone know they can increase the zoom view on their computer? Does everyone know how to organize and save files to their drive? Does everyone know the shortcuts for cut, copy and paste? 

Lesson 10 Challenge

The connection between government services and residents is both easy and clear if you know where to go. Never before can you search basic government information without the assistance of a clerk or at least a short trip to an office.

 Our library is located next door to a City of San Antonio Park. While very convenient and a nice attraction, a city park is also a target for graffiti on a regular basis. The City has implemented a nice mobile feature called the 311 Mobile App which allows anyone to report graffiti in Parks as well as many code violations, animal pick up, traffic sign missing, etc. I have used the app on three different occasions to report graffiti with pictures and detailed description of the location. Within 2-3 days a crew came out and removed and repaired the park.  I am able track each report on my phone and can even link into the other city services on the "Other City Info" page.   Conveniently, the library's website is also listed on the app.