Lesson 10 Challenge

The connection between government services and residents is both easy and clear if you know where to go. Never before can you search basic government information without the assistance of a clerk or at least a short trip to an office.

 Our library is located next door to a City of San Antonio Park. While very convenient and a nice attraction, a city park is also a target for graffiti on a regular basis. The City has implemented a nice mobile feature called the 311 Mobile App which allows anyone to report graffiti in Parks as well as many code violations, animal pick up, traffic sign missing, etc. I have used the app on three different occasions to report graffiti with pictures and detailed description of the location. Within 2-3 days a crew came out and removed and repaired the park.  I am able track each report on my phone and can even link into the other city services on the "Other City Info" page.   Conveniently, the library's website is also listed on the app.